Return a Gift - With or Without Gift Receipt
Steps to Return a Gift with Order Number
To initiate a gift return, locate your 17-digit order number from the packing slip or digital gift receipt provided by Amazon. Visit the Amazon Return Center and enter the order number to begin the return process.
Steps to Return a Gift without Order Number
Locate the Order ID or 17-Digit Order Number:
If you don't have the order number, navigate to the Amazon website and sign in to your account. Under "Your Orders," locate the gift you wish to return and click on "View Order Details." The order number or order ID can be found on this page.
Marking the Item as a Gift:
Marking an item as a gift allows you to hide prices on the packing slip, include the gift-giver's name and a personal message, and add gift wrap if applicable. These options can be selected during the original purchase or added later through the gift receipt link provided by Amazon.
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